1Digital Products

DigiSellora sells digital products such as:

• Printable worksheets
• Activity sheets
• Coloring pages
• Educational resources
• Templates
• Digital bundles
• Learning materials
• Other downloadable digital content

No physical products are shipped.

Once a digital product has been successfully delivered or made available for download, the purchase is generally considered final.

3Technical Problems

If you experience a genuine technical problem with a purchased product, please contact us before requesting a refund. Examples may include:

• A download link that does not work
• A file that is corrupted
• A file that is missing from your purchase
• A product that cannot reasonably be opened in the format advertised
• Receiving a different product from the one purchased

We will make reasonable efforts to resolve the problem by providing a working download link, replacing the affected file, providing the correct product, or offering another appropriate solution.

4Incorrect or Duplicate Product

If you receive a product that is materially different from the product described on the website, please contact us as soon as possible.

If you accidentally purchase the same product more than once, contact us with your order information. We may review duplicate purchases and determine whether a refund or another appropriate solution is available.

5Refund Requests

If you believe you qualify for a refund or other remedy, please contact us through our Contact Us page. Please include:

• Your name
• Email address used for the purchase
• Order number
• Product name
• Date of purchase
• Description of the issue
• Relevant screenshots or other information, if applicable

Providing complete information helps us investigate your request more quickly.

6Review of Refund Requests

Every refund request may be reviewed individually.

If a refund is approved, it will generally be issued to the original payment method used for the purchase, where technically possible.

The time required for the refund to appear in your account may depend on your payment provider, bank, or card issuer.

7Consumer Rights

Nothing in this Refund Policy is intended to exclude, restrict, or waive any consumer rights or legal remedies that cannot legally be excluded or restricted under applicable law.

If applicable law provides you with a right to a refund, replacement, repair, cancellation, or another remedy, those rights will continue to apply.

8Promotional and Discounted Products

Products purchased during promotions, sales, or with discount codes are subject to the same digital-product refund rules unless otherwise stated at the time of purchase.

A discount or promotional offer does not create an automatic right to a refund.

9Unauthorized Purchases

If you believe that your payment method was used without your authorization, please contact us immediately.

We may request additional information to investigate the transaction.

You should also contact your bank, card issuer, or payment provider where appropriate.

10Chargebacks

Before initiating a payment dispute or chargeback, we encourage customers to contact DigiSellora so that we can investigate and attempt to resolve the issue.

Fraudulent or unauthorized transactions may be investigated and challenged where appropriate.

This section does not limit any rights you may have under applicable law or the rules of your payment provider.

11Changes to This Refund Policy

DigiSellora may update this Refund Policy from time to time to reflect changes in our products, services, business practices, payment methods, or applicable laws.

The updated version will be posted on this page with a revised “Last Updated” date.

13Acceptance

By purchasing a digital product from DigiSellora, you acknowledge that you have read and understood this Refund Policy and understand that digital purchases are generally non-refundable after delivery or download, subject to applicable consumer rights and the exceptions described above.